Shipping Policy
Effective Date:
At Ground Nutrition, we strive to ensure that your order is processed efficiently and delivered promptly. Please review our shipping policy to understand how we manage the delivery of your products.
1. Shipping Locations
Currently, we only ship orders within Canada. We are working on expanding our shipping options and hope to offer international shipping in the near future. Please stay tuned for updates!
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the delivery address. The total shipping cost will be displayed at checkout before you complete your purchase.
3. Processing Time
Orders are processed within 1-3 business days after payment is received.
Once your order is processed, you will receive a confirmation email with tracking information.
Orders placed on weekends or holidays will be processed the next business day.
4. Delivery Time
Standard Shipping: 3-7 business days, depending on your location within Canada.
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website and monitor its progress.
6. Shipping Carriers
We use reputable carriers such as Canada Post, UPS, or FedEx to ensure your order arrives safely and on time.
7. Shipping Restrictions
We do not ship to P.O. Boxes or military addresses at this time.
Certain remote locations may have extended delivery times.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [support@groundnutrition.com]. We will work with the carrier to resolve the issue as quickly as possible and ensure that you receive your order.
9. Address Changes
Please ensure your shipping address is correct at checkout. We are unable to reroute packages once they have been shipped. If you need to change your address, contact us immediately before your order is processed.
10. Returns and Refunds
For information on returns, refunds, and exchanges, please refer to our Return Policy.
11. Customer Support
If you have any questions or concerns about our shipping policy, please contact us at [support@groundnutrition.com]. We are here to help!
At Ground Nutrition, we strive to ensure that your order is processed efficiently and delivered promptly. Please review our shipping policy to understand how we manage the delivery of your products.
1. Shipping Locations
Currently, we only ship orders within Canada. We are working on expanding our shipping options and hope to offer international shipping in the near future. Please stay tuned for updates!
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the delivery address. The total shipping cost will be displayed at checkout before you complete your purchase.
3. Processing Time
Orders are processed within 1-3 business days after payment is received.
Once your order is processed, you will receive a confirmation email with tracking information.
Orders placed on weekends or holidays will be processed the next business day.
4. Delivery Time
Standard Shipping: 3-7 business days, depending on your location within Canada.
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website and monitor its progress.
6. Shipping Carriers
We use reputable carriers such as Canada Post, UPS, or FedEx to ensure your order arrives safely and on time.
7. Shipping Restrictions
We do not ship to P.O. Boxes or military addresses at this time.
Certain remote locations may have extended delivery times.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [support@groundnutrition.com]. We will work with the carrier to resolve the issue as quickly as possible and ensure that you receive your order.
9. Address Changes
Please ensure your shipping address is correct at checkout. We are unable to reroute packages once they have been shipped. If you need to change your address, contact us immediately before your order is processed.
10. Returns and Refunds
For information on returns, refunds, and exchanges, please refer to our Return Policy.
11. Customer Support
If you have any questions or concerns about our shipping policy, please contact us at [support@groundnutrition.com]. We are here to help!
